Digital Channels | DTB KENYA

As an omnichannel bank, we strive to make your banking experience seamless and convenient.

product term

Transact conveniently via mobile banking on both USSD (*382#) and the DTB m24/7 mobile app available on both the Apple Store and Google Play Store.

Benefits

Transact on-the-go from the comfort of your location day and night
Real-time notifications for debit and credit transactions
Facial, fingerprint and PIN transaction authentication is available on the DTB app

Features

Balance enquiry - free
Air time top-up - free
Internal funds transfer - Kshs. 15
Bill payment - Kshs. 30
Mini-statement request - free
Debit / credit alerts - free debit alerts, ten per credit alert
Bank to M-Pesa - Kshs. 60
Masterpass - free
Cheque status - Kshs. 15
Forex viewing - free
Registration requirement - customers who wish to sign up for mobile banking must be DTB account holders

Rates

Pesalink Charges:

From 0 to 500 Zero
From 501 to 5,000 Kshs. 70
From 5,001 to 10,000 Kshs. 85
From 10,001 to 100,000 Kshs. 110
From 100,001 to 999,999 Kshs. 130
Note: * All charges are subject to applicable tax

product_id

1

product type

mobile banking

application form

DTB Mobile Banking and E-Statement Application Form

product term

Internet Banking

DTB’s internet banking platform, i24/7, enables businesses and individuals to transact seamlessly on internet-ready devices irrespective of their location.

Benefits

Transact on-the-go from the comfort of your location day and night
Initiate bulk transactions and bulk beneficiary uploads
Gain a higher level of visibility and control over your banking needs

Features

User training - free
SWIFT -Kshs. 1,500
RTGS - Kshs. 500
EFT - Kshs. 100
Internal funds transfer - free
Balance inquiry - free
Account statement - free
Email alert per transaction - free
Note:* All charges are subject to applicable tax

Requirements

Customers who wish to sign up for internet banking must be DTB account holders

i24/7 How to video demo

product_id

2

product type

internet banking

application form

Download i247 Application Form

Download i24/7 Terms and Conditions

Download E Banking Business Application Form

uploaded forms

Download DTB i24/7 User Guide

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ATM

DTB has a network of ATMs strategically located to enable customers to access their accounts. These ATMs not only dispense cash and allow customers to view account balances and mini-statements, but some also allow cash deposits! In addition, the bank is also a member of Kenswitch; meaning DTB customers can access their funds at any Kenswitch branded ATM.