Thanks for choosing to open an account with DTB. Let's get started.

Proceed to create an account


Leave your details and we will get back to you

Intro on benefits of opening an account online will come here. (copy team drafting)

Please have a soft copy each of the following documents ready.

1. Kenyan National ID / Kenyan Passport

2. Utility Bill (Where Applicable)

Now tell us about yourself

So things run smoothly, ensure your name matches what's on your ID.


*Mandatory Field

Now tell us about yourself

Provide us with your email and phone number (in case we need to get in touch)


Where do you live?

and which branch would you like to do your banking?

PROOF OF RESIDENCE: (utility bill)*

What type of account would you like to open?

Tell us also the currency you would like to use.


Related Accounts

You are nearly there.

Now fund your account to activate it.

Detailed information and steps on how to fund the account will come here.

Choose how you will fund the account (initial) – RTGS, MPESA, BRANCH, PREPAID CARD.*


Online Banking

Mobile Banking

  • Online Banking
  • Log in to MyDTB Profile

    Manage your profile and user experience on this website.

    Email Address
    Forgot Password?
    New User?

    Benefits of creating a profile

    My DTB Website personalization features are freely available to all users. Creating a DTB Profile account is free and will only take a few minutes of your time. All users can take advantage of the following features by logging in:

    • View custom content based on search criteria
    • Manage custom e-mail alerts and updates
    • Save articles to personal article collections
  • Locate Us

    Find a Branch, Agent, ATM

  • My Favourites

    My Favourites

    Here's where you'll find all your favourite pages, pages you've recently visited and everything else that's hot right now.

  • Talk to us

    At DTB we are always ready to listen to you. Whether you have queries about account opening or feedback about your accounts, we have various channels open to you. Submit your comments today by completing the form below, email or phone us. Answers to frequently asked questions can be found in Help & Support.

    Mobile Number*
    Email Address*

    All fields with an asterisk (*) are required.

    Thank You!!!

    Your Form has been successfully submitted!
    Your opinions and comments are very important to DTB and we read every message that we receive.

    Our goal is to improve our service any way we can, and we appreciate your taking the time to fill out our feedback form.

    If you have any other questions, feel free to call us during normal business hours: 9am to 5pm

    Call our Pilot lines for immediate assistance:

    Kenya: (+254) 20 284 9888/ (+254) 719 031 888/ (+254) 732 121 888

    (our contact centre is open 24hours a day)

    Tanzania: (+255) 222 114891/2

    Uganda: (+256) 314 387 000/100,  (+256) 800 242 242

    Burundi: (+257) 222 59988

    Call the specific Country or Branch using the
    Location Finder


    Talk to us on Twitter
    Like the DTB Facebook page at:
    Whistleblower Anonymous


    Email us:





  • Solutions - Business

    Cash Management Services

Cash Management Services

Cash Management Services (CMS) is a suite of products and services that offer a better way to manage your company's cash flow and bank account(s). Regardless of size or industry, at DTB we enable you to effectively plan, monitor, and manage your liquid or near liquid resources, make and receive bulk payment, etc. Our key Cash Management services include:

  • Current Accounts

    Choose from our wide range of current accounts to enable you best achieve your business goals
  • Fixed Deposits

    Choose from a range of terms from days to years that offer competitive interest rates higher than typical savings accounts Enjoy attractive preferential interest rates while choosing the deposit tenor that best suits you from 1 month to 2 years.
  • Remittances and Bank Drafts

    DTB enables you to send wires and obtain drafts in local or foreign currency
  • Visa Cards

    Check out how one or more of our Visa Debit and Credit cards can enable you run your business more efficiently. DTB Visa Debit and Credit cards are accepted internationally at over 29 million Visa enabled merchant
  • ATM Services

    With over 30 DTB ATMs across the country you can use your ATM card for withdrawal and deposit cash Also offering M-PESA services
  • DTB Smart

    • DTB Online Banking - iBank

      DTB iBank is a corporate online solution for any business. In addition to other functionalities, it enables you to view statements, extract various reports on your bank account, receive alerts and make online single and bulk payments to suppliers, vendors, and employees via several payment channels.
    • DTB Online Banking - iBank Lite

      DTB iBank lite is a new & revamped online platform. You can view your account transactions, generate reports and many other functions to be made available soon.
    • DTB Mobile Banking

      DTB Touch 24/7 service provides a safe and secure way for subscribed customers to access and transact on their DTB accounts anytime, anywhere, simply using their mobile phone.
    • DTB E-Statements

      Our e-statements are the same as the paper statements you receive in the mail today, only you access them securely online, adding to the convenience of banking with us.

We are committed to providing you a secure and reliable service to access your financial information online.