Proceed to create an account
Leave your details and we will get back to you
Please have a soft copy each of the following documents ready.
1. Kenyan National ID / Kenyan Passport
2. Utility Bill (Where Applicable)
So things run smoothly, ensure your name matches what's on your ID.
Provide us with your email and phone number (in case we need to get in touch)
and which branch would you like to do your banking?
Tell us also the currency you would like to use.
Now fund your account to activate it.
Step 1: Find a DTB MoneyGram location near you.
Step 2: Visit your DTB branch, taking some personal identification with you, usually one or more of the following: passport, driving license, national identity card or a government issued identification.
Step 3: Walk straight to the MoneyGram counter with the money you want to send and the transfer fee. You may also include a free 10-word message to the receiver.
Step 4: The DTB Teller will complete the transaction and give you a reference number.
Step 5: Contact the person to whom you’re sending the money, and give him or her reference number. In just 10 minutes the money will be ready to collect (subject to the receiving MoneyGram agent’s availability and hours of operation, and local regulations).
Follow these 3 steps:
Step 1: Ask the person who is sending you money to give you the reference number. This will help speed up your collection.
Step 2: Visit a DTB branch, taking some identification and your reference number with you.
Step 3: Go straight to the Teller counter and show your identification. You will then be given your money, usually in local currency.
Kenya: (+254) 20 284 9888/ (+254) 719 031 888/ (+254) 732 121 888
(our contact centre is open 24hours a day)
Tanzania: (+255) 222 114891/2
Uganda: (+256) 314 387 000/100, (+256) 800 242 242
Burundi: (+257) 222 59988
Call the specific Country or Branch using the