Thanks for choosing to open an account with DTB. Let's get started.

Proceed to create an account

OR

Leave your details and we will get back to you

Intro on benefits of opening an account online will come here. (copy team drafting)

Please have a soft copy each of the following documents ready.

1. Kenyan National ID / Kenyan Passport

2. Utility Bill (Where Applicable)

Now tell us about yourself

So things run smoothly, ensure your name matches what's on your ID.

WHAT'S YOUR NAME*
NATIONAL ID/ PASSPORT NO/ ALIEN CARD*
UPLOAD SCANNED COPY OF ID/PASSPORT*
YOUR DATE OF BIRTH*(DD/MM/YY)


*Mandatory Field

Now tell us about yourself

Provide us with your email and phone number (in case we need to get in touch)

EMAIL ADDRESS*
MOBILE NUMBER*

Where do you live?

and which branch would you like to do your banking?

ADDRESS*
City*
PROOF OF RESIDENCE: (utility bill)*
BRANCH*

What type of account would you like to open?

Tell us also the currency you would like to use.

ACCOUNT TYPE*
CURRENCY*


Related Accounts

You are nearly there.

Now fund your account to activate it.

Detailed information and steps on how to fund the account will come here.

Choose how you will fund the account (initial) – RTGS, MPESA, BRANCH, PREPAID CARD.*
CHOOSE A SERVICE

eStatement

Online Banking

Mobile Banking

  • Online Banking
  • Log in to MyDTB Profile

    Manage your profile and user experience on this website.

    Email Address
    Password
    Forgot Password?
    New User?

    Benefits of creating a profile

    My DTB Website personalization features are freely available to all users. Creating a DTB Profile account is free and will only take a few minutes of your time. All users can take advantage of the following features by logging in:

    • View custom content based on search criteria
    • Manage custom e-mail alerts and updates
    • Save articles to personal article collections
  • Locate Us

    Find a Branch, Agent, ATM

  • My Favourites

    My Favourites

    Here's where you'll find all your favourite pages, pages you've recently visited and everything else that's hot right now.

  • Talk to us

    At DTB we are always ready to listen to you. Whether you have queries about account opening or feedback about your accounts, we have various channels open to you. Submit your comments today by completing the form below, email or phone us. Answers to frequently asked questions can be found in Help & Support.

    Name*
    Mobile Number*
    Email Address*
    Subject*
    Message*

    All fields with an asterisk (*) are required.

    Thank You!!!

    Your Form has been successfully submitted!
    Your opinions and comments are very important to DTB and we read every message that we receive.

    Our goal is to improve our service any way we can, and we appreciate your taking the time to fill out our feedback form.

    If you have any other questions, feel free to call us during normal business hours: 9am to 5pm

    Call our Pilot lines for immediate assistance:

    Kenya: (+254) 20 284 9888/ (+254) 719 031 888/ (+254) 732 121 888

    (our contact centre is open 24hours a day)

    Tanzania: (+255) 222 114891/2

    Uganda: (+256) 314 387 000/100,  (+256) 800 242 242

    Burundi: (+257) 222 59988

    Call the specific Country or Branch using the
    Location Finder

     

    twitter
    Talk to us on Twitter
    facebook
    Like the DTB Facebook page at:
    Whistleblower Anonymous

    WhistleblowerAnonymous@dtbafrica.com

     

    Email us:

    Kenya: contactcentre@dtbafrica.com

    Uganda: info@dtbuganda.co.ug

    Tanzania: customercare@diamondtrust.co.tz

    Burundi: info@dtbafrica.com

  • MoneyGram

    Use MoneyGram money transfer to securely send and receive funds across the globe.

  • At a glance
  • What you get
  • What you need
  • With MoneyGram send and receive funds securely to more than 180,000 locations in more than 190 countries around the world and over 400 locations in Kenya without the need for a bank account
  • Easy to use
  • Reliable
  • No need for a bank account.
  • Access to a secure, easy, reliable international money transfers
  • Free 10 word message to receiver
  • No filling of forms
  • No bank account is required
  • No charges for the receiver
  • Competitive charges for sending
  • Collect your money within minutes
  • Receive funds via NationHela

How to send money

Step 1: Find a DTB MoneyGram location near you.

Step 2: Visit your DTB branch, taking some personal identification with you, usually one or more of the following: passport, driving license, national identity card or a government issued identification.

Step 3: Walk straight to the MoneyGram counter with the money you want to send and the transfer fee. You may also include a free 10-word message to the receiver.

Step 4: The DTB Teller will complete the transaction and give you a reference number.

Step 5: Contact the person to whom you’re sending the money, and give him or her reference number. In just 10 minutes the money will be ready to collect (subject to the receiving MoneyGram agent’s availability and hours of operation, and local regulations).

 

How to receive money

Follow these 3 steps:

Step 1: Ask the person who is sending you money to give you the reference number. This will help speed up your collection.

Step 2: Visit a DTB branch, taking some identification and your reference number with you.

Step 3: Go straight to the Teller counter and show your identification. You will then be given your money, usually in local currency.

Name
Email Address
Mobile Number
Location
Call our Pilot lines for immediate assistance:

Kenya: (+254) 20 284 9888/ (+254) 719 031 888/ (+254) 732 121 888

(our contact centre is open 24hours a day)

Tanzania: (+255) 222 114891/2

Uganda: (+256) 314 387 000/100,  (+256) 800 242 242

Burundi: (+257) 222 59988

Call the specific Country or Branch using the
Location Finder

 

twitter
Talk to us on Twitter
facebook
Like the DTB Facebook page at:
Whistleblower Anonymous

WhistleblowerAnonymous@dtbafrica.com

 

Email us:

Kenya: contactcentre@dtbafrica.com

Uganda: info@dtbuganda.co.ug

Tanzania: customercare@diamondtrust.co.tz

Burundi: info@dtbafrica.com

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