Proceed to create an account
Leave your details and we will get back to you
Please have a soft copy each of the following documents ready.
1. Kenyan National ID / Kenyan Passport
2. Utility Bill (Where Applicable)
So things run smoothly, ensure your name matches what's on your ID.
Provide us with your email and phone number (in case we need to get in touch)
and which branch would you like to do your banking?
Tell us also the currency you would like to use.
Now fund your account to activate it.
Please visit our website and search to find the closest branch to you. On the website, click on the 'About us' main link and then click on Our Locations on the sub-link underneath. This page contains a drop-down menu that will allow you to pick the specific location you desire. All of DTB Kenya branches details including addresses, telephone and fax numbers, maps and hours of operation are available here.
In order to request a wire transfer you will need to contact your domicile DTB branch where your account resides. Money can be transferred from DTB to most financial institutions. To complete the wire transfer you will need to provide DTB with
If the person receiving the funds does not have a bank account, they may still be able to receive funds by wire transfer through a financial institution by providing suitable identification. You must verify the availability of this service with the receiving financial institution. In this situation, you must provide DTB with the financial institution's number and branch number, as well as the person's name.
Note: To receive a wire transfer from within Kenya to your DTB bank account, you must provide the initiating financial institution with your bank, branch and account numbers. The bank number for DTB is 063, the branch code has 3 digits and your account number has 10 digits.
Visit your local DTB branch for information on foreign currency exchange rates or visit our Forex section on our website. To obtain historical or current foreign exchange rates, please contact DTB's Treasury Section on +254-20 2225816, +254-20 2221313 for assistance.
Note: that we are only able to provide you with an indication rate over the phone as the exchange rate is subject to change at any time during the course of the day.
You can find information on the account charges and all fees on the website by accessing the DTB Product Guide and Tariff Guide.
If you have questions or need assistance completing your registration, please call DTB Online Banking customer support at 0718 390 800 / 0732 390 800. Assistance is available 24 hours a day, 7 days a week.
If you move, you should contact us to ensure that you continue to receive your statements through the mail. You must change your address information with DTB in person at any DTB branch. Joint account holders should update their information separately, if both are moving.
To open a DTB bank account, visit the DTB branch closest to you to fill out the actual account opening forms. The basic information required to open an account includes:
Once you adequately filled the details on the form and provided the above, your account is opened and ready to operate immediately.